Ebay We Noticed a Problem Please Review Your Items The Seller Doesnt Have Many Left
Acquire how to solve common errors coming from eBay's end
In this article, you will learn what each eBay error ways and how to apace resolve it.
Search for your selected error, click on the text link, and you will be redirected to the workaround.
Nosotros recommend you hit 'CTRL+F5' on your keyboard to quickly locate the mistake Relevant to yous to salve fourth dimension, once you located the error - Click on the text mistake and You will be redirected to the Workaround.
Policies Errors
Variation Errors
Workarounds 
Yous take non opted into Business Policies. To continue using this feature please opt-in using the post-obit link.
Reason: You did not opt-in to eBay'south concern policy and that's why eBay cannot fix your policies.
Workaround: Please visit this link http://www.bizpolicy.ebay.com/businesspolicy/policyoptin, log in to your eBay account, and opt-in eBay business organisation policies. Later you've done and so, yous can create your payment, aircraft, and return policy on eBay.
Error (240): The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
Reason: This is a generic eBay mistake acquired by either violation of the eBay selling policy or a restriction on your eBay business relationship. For example, the error may return if you use email or social media links in a title or description. This mistake can also occur if your detail is in violation of legislation in some countries.
Other reasons for this fault:
- The title of clarification of the listing contains restricted keywords, phone numbers or email addresses.
- The category selected not match to the product. The workaround is to try another category.
- Wrong policy selected. This is a common reason. To workaround it - try changing to other return or payment or shipping policy.
Workaround: To solve the problem, yous demand to check the title and description text and exclude restricted words, post-obit the hints from the error description. It will be best if y'all volition first endeavour another category -> try other policies -> search for keywords that tin can exist restricted.
⚠️ You've provided an invalid return policy.
Reason:You lot have entered an invalid return policy in the description of the listing, meaning, in your template.
Workaround: make sure you are using a valid return policy for the item. Unlike eBay markets (ebay.com/ebay.co,britain etc) might have different requirements and legal obligations. If you're not sure, expect for aid on eBay or from other sellers.
⚠️ In club to maintain a safe trading environment, sellers may only offer a maximum of 100 items per listing.
Reason: To ensure a safe ownership and selling experience for the buyers on eBay, eBay might restrict the number of units offered per listing.
Workaround: Reduce the available quantity for this list and and then endeavor uploading information technology again.
⚠️ The email address you entered isn't linked to a PayPal account. If you don't have a PayPal account, y'all'll demand to set one up with this email accost so that buyers tin can pay you
Reason: eBay did not verify your PayPal business relationship.
Workaround: Log in to your PayPal account, click on the link on your confirmation email to verify your PayPal business relationship with a credit card. Then become to your eBay business relationship to ready PayPal as the automated payment method for eBay payments.
⚠️Before you tin list this item we need some boosted information to create a seller's account.
⚠️ Listing cannot be revised because you have reached the maximum number of revisions allowed.
Reason: eBay has a limitation for how many times you tin revise a single listing and you accept exceeded this limit.
Workaround: There's nothing you can practise - you volition not be able to apply the alter you wanted for this listing.
⚠️ Validation of the hallmark token in API asking failed
Reason: AutoDS' authentication token has expired. Significant, we no longer have permission to make changes to your listings. Note: only applies to API stores.
Workaround: Refresh your token.Click on the little pencil adjacent to your store name-> Click on the 3 dots card-> Renew Token. You volition be directed to eBay to corroborate us as a third-party application over again.
⚠️ Buyers dear large photos that clearly show the item, so please upload high-resolution photos that are at to the lowest degree 500 pixels on the longest side.
Reason: eBay requires all images have a minimum of 500 pixels on the longest side. AutoDS volition only upload 500-pixel images, this error will most probable pop upwards when you add your own image to the listings not matching with eBay's requirements.
Workaround: Verify the pixel size of the main images of the listing and the images of your variations, edit to lucifer if needed, then upload the images again.
⚠️ Listing titles are limited to [value] characters.
Reason: Your list exceeds the maximum length of characters. This will just happen when you list direct on eBay as AutoDS will limit your championship's character to 80 equally allowed by eBay.
Workaround: Ensure your list title is not longer than the maximum length - lxxx characters.
⚠️ Your listing cannot contain javascript (".cookie", "cookie(", "replace(", IFRAME, META, or includes), cookies or base herf
Reason: Information technology seems you have used some improper codes in your listings. Information technology can happen when yous utilize your own HTML template.
Workaround: Brand sure your item description does non contain the prohibited lawmaking listed in the mistake message.
⚠️ Variations Specifics and Item Specifics entered for a Multi-SKU detail should be different
Reason: Yous have entered the same specifics for variation options and item specifics.
Workaround: You lot have the same values inserted for variation-specific options and the item specifics. eBay does not allow it. Please remove the identical specifics in your Item Specifics part if they already existed as specifics in the variation option.
⚠️ Variation Specifics provided does non match with the variation specifics of the variations on the item.
Reason: Delight enter valid values that are consequent with the specifics of the variations.
Workaround: Make sure you are inserting valid values for all items and that these values are provided consistently for specifics across variations.
⚠️ A mixture of Self Hosted and EPS pictures are not allowed.
Reason: When in that location are multiple images for your listing and yous upload them to the eBay Picture Services (EPS), eBay seems to go the image information corrupted - leaving some images uploaded to their servers and others not.
Workaround: Choose to use all EPS (eBay Picture Services) images for your item or all self-hosted images. Download all your images to your estimator. Remove all your images for the listing, leaving just 1 image. Upload the listing with the ane image remaining only. Once the list has been successfully uploaded, add together the remaining images you previously saved on your calculator.
⚠️ You entered more pictures than allowed.
Reason: eBay allows only 12 images to exist uploaded to a single listing.
Workaround: Delight remove images to accept a max of 12.
⚠️ Enter a total Great britain/Usa Postal Code/ Please enter a valid postal code fault
Reason: Y'all did not enter a postcode to your eBay Business Aircraft Policy.
Workaround: Delight visit this Assist Article to learn how to fix it.
⚠️ Duplicate names in proper name value list in variation specifics container.
Reason: You lot did not give unique names to your variations.
Workaround: You need to check if you accept values for multi-variation options or specifics that are the same but utilize different capitalizations such as "white" and "White" and "WHITE", equally these eBay might run into these as duplicates and thus, generate this mistake.
⚠️ XML Error Text: "nested exception is: org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x3) was constitute in the CDATA section
Reason: In that location's probably a character that was copied from another source and it is non uniform with eBay'due south system.
Workaround: Delight bank check your listing'south description and header text and remove any special characters you can find and so attempt uploading your list once more.
⚠️ The shipping service is non available for this item location. Select a different service.
Reason: You take chosen the wrong location and/or shipping service for this item.
Workaround: Delight select a dissimilar location or a different shipping service. Y'all can read this article to learn how to make general shipping policies that work best for drib-aircraft.
⚠️ You lot must have the International Selling Agreement before you tin list this detail on a site other than where you lot registered or with international aircraft options.
Reason: As a seller, you did not concur with eBay's International Selling Understanding.
Workaround: You must do it as role of your seller account. Delight visit the eBay link provided in the fault message to accept these terms. If y'all decide not to have these terms, you will exist immune to list only where your business relationship is registered.
⚠️ This category does not support products with variations.
Reason: The selected category does not support products with variations.
Workaround: Please try choosing another category from the dropdown bill of fare, or try listing the item without variations. For more info about categories please check out this Help Article.
⚠️ This detail cannot exist accessed because the list has been deleted, is a One-half.com listing, or yous are not the seller.
Reason: This listing was probably has been deleted on eBay.
Workaround: When an detail is monitored on AutoDS and yous get this error - information technology ways it was concluded on eBay's direct. You lot will non be able to make changes to a listing that ended and volition need to remove information technology from the monitor.
⚠️ Error (240): The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
Reason: This is a generic eBay error caused by either violation of the eBay selling policy or a restriction on your eBay business relationship. For case, the error may render if you use email or social media links in a title or description. This error can also occur if your item is in violation of legislation in some countries.
Workaround: To solve the problem, you need to check the title and description text and exclude restricted words, following the hints from the error clarification.
⚠️ Missing required filed'' Item Location''
Reason: Your eBay'south business policies practise non accept the ''Item location'' field, so you lot need to fill up it this specific before y'all listing the item.
Workaround:Go to this shipping policy on your eBay account, make full in the ''Item Location'' field, then apply this policy to the listings. We recommend working with a general shipping policy that does not require a location or have a specific carrier to it.
⚠️ Authorization token is hard expired. The user needs to generate a new token for this application.
Reason: AutoDS token as a third party authorization app on eBay had expired.
Workaround: You need to refresh the token from the AutoDS settings page.
⚠️The category is not valid, select another category.
Reason: The category is not valid for apply for this listing at the moment.
Workaround: Try selecting a different valid category for the item. This error can sometimes appear for eBay listings that were previously valid if eBay had fabricated category changes and has not provided a clear mapping from the one-time category to a new category. You can read more than nearly eBay'southward categories here.
⚠️ Error (640): We noticed that you don't have a payment method set upwards with your eBay account. As soon every bit you take care of this, yous'll be able to list more than items.
Reason: Almost likely, you demand to ready a payment method on eBay — either via PayPal or a credit carte du jour so that eBay can charge seller fees.
Workaround:
Click on the following link to acquire how to gear up up automatic payments on eBay and link your PayPal account. If you already accept your PayPal account linked, please relink it via eBay as the PayPal authorizations to your eBay account might take been revoked and need renewal. After completing these tasks, endeavor list your items again.
Go to:eBay-> Account settings ->Seller Account (Or click here)
At the bottom of the page connect your Paypal
⚠️ Error (21916585): Duplicate custom variation label.
Reason: This fault occurs when you modify the particular's variations via eBay instead of making changes via AutoDS. Now, when submitting data to eBay from AutoDS, at that place is conflicting information on both platforms.
Workaround: The all-time workaround for this problem is to end the listing and upload it again via AutoDS.
⚠️ Variation cannot be deleted during restricted revise.
Reason: Variation with a purchase history cannot be deleted.
Workaround: You're probably trying to delete a variation from a multiple-variations list with sales history. If you want this variation to be available once again, set its quantity to 0 and disable the stock monitoring for it. If a product's variation has no purchases, you should be able to delete it.
⚠️ This list would cause you to exceed the number of items you lot can list. Yous can list up to x more items this month. Please consider reducing the quantity or asking to listing more: Link
Reason: Y'all exceed the number of items that yous tin can list according to your eBay's limit
Workaround: Read this Help Article for a detailed caption.
⚠️ If the original item was not listed equally a Multi-SKU item, you lot cannot change it to exist a Multi-SKU item during relist (or revise). You volition need to create a new listing as a Multi-SKU item.
Reason: Yous tin not change a single list to a Multi-SKU listing when y'all're trying to relist an particular.
Workaround: List your multi-SKU (your multi-variations listing) item as a new detail instead of relisting or revising an old non-multi-SKU item.
⚠️ No rate table has been created. Please create the rate table.
Reason: You did non set up a shipping charge per unit table on eBay
Workaround: Check the shipping policy yous accept tried to list with and use a aircraft rate for it for different worldwide locations.
⚠️ This List is a duplicate of your item: [particular (detail number)]. Utilize multi-quantity fixed price list to listing these items.
Reason: The listing you are trying to listing is a indistinguishable of some other listing you have already published to your store.
Workaround: Make certain you are not uploading a duplicate listing. If you have already listed the detail in question, then discover the original listing and update the quantity instead.
⚠️ The tags [tag] is/are disabled as Variant.
Reason: You lot accept used an invalid tag for this variant.
Workaround:The word you try using for the variant is reserved by eBay and tin't be used for your eBay listings. Cull a different attribute name to avoid the error.
⚠️ The elapsing [value] twenty-four hour period(s) is not available for this listing type, or invalid for category [category name].
Reason: The elapsing that yous selected is not valid for the listing or category.
Workaround: Check the duration you are using in the settings for the particular is valid for the listing type or category.
⚠️ Only Single item can be sold in auction-fashion listings. Switch to FixedPrice format to sell multiple items.
Reason: You choose the incorrect type of publication for this listing.
Workaround: If you are trying to sell more than than one specific item, y'all demand to list it using a stock-still-price format instead of auction-style.
⚠️Internal fault to the application.
Reason: There is an eBay server fault or network problem.
Workaround: The error is on eBay'due south server-side, non an fault with your listing. Try listing again later.
⚠️Parcel weight is over the weight limit for service [service]. The maximum weight is [weight].
Reason: The weight of the bundle exceeds the limit of services you are offering in your shipping policy.
Workaround: Cheque the weight of the item yous are trying to list and make sure that it works within the limits of the shipping policy. Best to create aircraft policing that does non crave package weights and dimensions.
⚠️ Invalid value for [product identifier].
Reason: You have entered an invalid value: UPC, EAN......
Workaround: Make sure you're using a valid value for product identifiers (UPC, EAN, ISBN), correct it, or try to utilize other UPC, EAN, ISBN. Note: these details are pulled directly from the source site listings except for a unique UPC which AutoDS fills in automatically on your listings.
⚠️ Mistake 21919188: Information technology looks like yous've reached the number of items you lot tin listing. You can listing upwardly to North items this month. Request to list more
Reason: This fault message suggests that y'all have exceeded the listing limit you have on eBay. The limit is shared between all eBay sites. When you try to submit a listing via AutoDS, it can be rejected by eBay due to limitations.
Workaround:to resolve this mistake, y'all tin either ready quantities in stock to ane in order to salve limits or contact eBay customer support for further assistance regarding your limitations.
⚠️ Fault 107: The category isn't valid, select another category.
Reason:Sometimes eBay makes changes to the categories list. If the eBay category submitted for the item is invalid or no longer bachelor, eBay will render this error.
Workaround: Here yous tin can find the changes fabricated to categories and see if whatever of those that you use accept been changed. The only possible workaround for this problem is to select another category.
⚠️ Error (21919303): The item specific MPN is missing. Add MPN to this list, enter a valid value, then try once again.
Workaround: In gild to resolve this issue, y'all need to add together MPN to your listing. You can exercise it in the Specifics section of your item. If your detail has no MPN, only put "Does Not Use" in the field.
⚠️ Error (21916884): Status is required for this category.
Reason: When yous listing an detail in some eBay categories, you lot must specify its condition. Atmospheric condition differ by item category, please bank check this eBay documentation to find out more: Item conditions by category and Item Status IDs and Names.
Workaround: AutoDS always uploads the 'new' condition as a default so you lot should non run across this upshot when uploading direct via AutoDS. If you still do, merely specify the actual condition for each detail. Nosotros convert this description to those required by a specific category on the corresponding eBay site.
⚠️ Error (10068): Email address cannot be used for PayPal payments at this time.
Reason:This fault message is coming from eBay and it refers to the PayPal e-mail address that y'all had set upwardly on eBay. The fault message implies that the PayPal account is either non in proficient standing, or needs to be reviewed.
Workaround:If you lot require immediate payment on your payment policy, your PayPal account should exist in skillful standing. However, if there is an issue with your PayPal account then immediate payment will not be allowed until the upshot is resolved. In gild to resolve this upshot, please outset check the Payment Policy on eBay and confirm that the PayPal e-mail address was entered correctly (without misspelling).
If your email address is right, get to the PayPal website, log in, check the status of your business relationship, and resolve any problems there.
In one case resolved, try listing your items in AutoDS again.
⚠️ Error (121): You will be unable to complete this request until payment is made or a credit card is put on file for automatic monthly billing.
Reason: This error may come up if y'all are a new seller and creating a listing for the first time, as eBay requires sellers to set upwardly a payment method to pay their listing fees.
Workaround: Learn how to set up automatic payments on eBay. After that, y'all volition exist able to go along listing via AutoDS.
⚠️ Error (21916328): Delight specify a valid render policy.
Reason: eBay obligates you as a Business seller to accept returns. This fault may appear if your Return Policy is gear up toReturns Non Accepted.
Workaround: You need to navigate to Shipping Policies on your eBay account and set "Returns Accepted" for each policy used in listings with this error.
⚠️ Error (21916260): Shipping service cost exceeds $Xx.10 maximum immune for selected category.
Reason: eBay restricts shipping fees in certain categories.
Workaround: You accept to lower your aircraft fees inside eBay's maximum allowed limits. Many sellers fifty-fifty decide to include shipping costs in the product prices then utilize free aircraft. Additional information can be plant on eBay's Maximum shipping costs aid page.
⚠️ Error (21919309): %Specific should comprise only one value. Remove the extra values and try again.
Reason: One of your specifics contains several values (e.g. Color: Red, Green, Bluish), while eBay requires simply one.
Workaround: Get out just 1 value for this item specific or split several values using "/" (Red / Green / Blue). The specific won't be changed in your original listing.
⚠️ Error (640): A hold has been placed on your eBay account.
Reason: If eBay places a agree, restriction, or suspension on your account, it also sends you an email explaining what's happened, and what you'll demand to practise to have your account reinstated. You'll discover a copy of this message in My Messages. Acquire more nearly business relationship holds and restrictions
⚠️ Errors (21919326, 21919302): ISBN (EAN, UPC) has an invalid value of "North".
Reason: eBay has identified that either the ISBN, EAN, or UPC of the item you're trying to listing is incorrect.
Workaround: Open the listing and add the appropriate ISBN (EAN, UPC) to your item, or merely leave this field blank.
⚠️ Mistake (21919053): VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to listing a Multi-SKU item.
⚠️ Error (21916664): Variation Specifics provided does not lucifer with the variation specifics of the variations on the item.
Reason: These errors occur when your item had no variations before simply now has them or vice versa. The listing cannot be updated due to breaking the validation rules.
Workaround: The but workaround to this problem requires ending the detail on eBay and re-listing it again.
⚠️ Error (21919067): It looks similar this listing is for an item you already have on eBay. Nosotros don't permit listings for identical items from the aforementioned seller to announced on eBay at the same time. If you'd like to list more than one of the same item, create a multi-quantity fixed price listing.
Reason: This error means that you lot already take an agile eBay list for this item.
Workaround: AutoDS will not allow yous to upload this particular if you were trying to upload an existing source ID.
⚠️ Fault (21916734): Variation pictures cannot be removed during restricted revise.
Reason: This means that you can not change your pictures or remove variations if y'all have sold some items for this listing, or the item is going to end in 12 hours. This is an eBay restriction.
Workaround: The simply option would exist to finish this listing and create a new 1.
⚠️ Error (21916587): Missing proper name in the variation specifics or variation specifics set.
Reason: This error may announced during a Revise / Relist activity if the name of a variation specific (such as Color, Size, etc) differs from those you have used earlier. For example, initially, a specific name in your item variation wasColour, but afterward information technology was changed toColour. In accord with eBay regulations, such a variation proper name won't exist accepted.
Workaround: To resolve this trouble you tin change the initial variation label name in your particular (direct on eBay) or end it and list it again as a new one.
⚠️ Error (21920272): Users with a low feedback rating are not allowed to listing an item with Fixed Cost format.
Reason: There are minimum requirements to list a Fixed Price item. You are automatically qualified if you have a minimum feedback rating of 10 or are ID Verified.
Workaround: Expect until you accept a feedback rating of 30 or more and have been a registered user for at least 14 days or verify your ID to list multiple quantities Fixed Price items.
⚠️ Error (21916293): Lvis validation blocked.
Reason: Lvis stands for Licensing Verification and Information Organisation and 'Lvis validation blocked' tin can occur when a list is in breach of the eBay listing policy. Most likely, your list contains banned words, hyperlinks, or your selling limits have been reached.
Workaround: Contact eBay Client Support to find out the exact reason why the list was blocked.
⚠️ Error (73): The cost in the listing is either invalid or beneath the minimum price of 1,00 EUR.
Reason: Most sites accept a minimum price of 1 euro or 0.99 British pounds. This fault occurs when the price of the item, converted to the regional currency is beneath the limit.
Workaround: Increase the cost of items on dissimilar sites to satisfy the local restrictions.
⚠️ Error (21919107): The maximum immune length for the ConditionDescription field is g characters.
Reason: As a result of the translation, the condition description of your item in some languages has exceeded the limit of 1000 characters.
Workaround: Try to shorten the condition clarification and relist your item.
⚠️Error (10007): Sorry, something went wrong. Delight wait a moment and try over again.
Reason: This message indicates an error on the eBay server-side, non an mistake in your listing.
Workaround: Wait a couple of minutes and retry your action. Contact eBay Customer Support if the error occurs again.
⚠️The Australian site (ebay.au) doesn't take Zilch insertion fee listings available. Allow paid insertion
Reason: Seems like you tried to list items on the Australian site. On the Australian site, in that location are no listings with zero insertion fees except 40 for Australian residents.
Workaround: You can either allow paid insertion for Australia ($0.92) or delist the item on the Australian site.
Learn more almost listing limits and the fee corporeality for each site
⚠️V ariation have undefined price
Reason: This bulletin may appear when you lot import Auction style items without Buy it Now cost. AutoDS does non let importing Auction mode listings but they can be listed on other international sites in Skilful 'Til Cancelled format only and must take a cost.
Workaround: So to resolve this, specify the price of your listing in AutoDS.
⚠️Failed upload item Ebay Short Response: Errors: The location "" provided in exclude ship to location is unknown. Please use 2-grapheme ISO codes for countries and total names for regions/continents. Run across API documentation for further details.
Reason: You did non add together the correct format of the country and state abridgement as eBay expects.
Workaround: Go to your Settings folio on AutoDS and edit the location to have both the city name and the country in abbreviation. For example:
⚠️Error - Auto decline amount cannot be greater than or equal to the Buy It Now price. Error - The All-time Offer Auto Accept Price must be less than the Buy It Now cost / This item cannot exist accessed because the listing has been deleted or y'all are non the seller.
These errors mean that you're using Best Offer on your eBay Listings and take turned on Auto Decline/Auto Accept settings for the item(due south). Yet, the calculated selling toll that AutoDS is trying to modify the item to is lower than your auto decline amount. eBay is rejecting the modify.
Y'all'll need to disable auto decline/auto-accept on your listings when using repricing tools. Then force reprices your item(due south).
Uncheck these on your eBay account:
Automatically accept offers of at least
Automatically decline offers lower than
You take non opted into Business Policies. To continue using this feature please opt-in using the following link.
Reason: You did not opt-in to eBay's business concern policy and that'south why eBay cannot set up up your policies.
Workaround: Please visit this link http://world wide web.bizpolicy.ebay.com/businesspolicy/policyoptin, log in to your eBay account, and opt-in eBay business policies. Later you've done then, you lot tin can create your payment, shipping, and return policy on eBay.
Error (240): The item cannot be listed or modified. The championship and/or description may comprise improper words, or the listing or seller may be in violation of eBay policy.
Reason: This is a generic eBay error acquired by either violation of the eBay selling policy or a restriction on your eBay business relationship. For example, the error may return if you apply electronic mail or social media links in a championship or description. This fault can too occur if your item is in violation of legislation in some countries.
Workaround: To solve the problem, you need to check the title and description text and exclude restricted words, following the hints from the error description.
⚠️ You've provided an invalid return policy.
Reason:Yous take entered an invalid render policy in the description of the listing, pregnant, in your template.
Workaround: make certain you are using a valid return policy for the item. Dissimilar eBay markets (ebay.com/ebay.co,great britain etc) might have different requirements and legal obligations. If you're not sure, wait for assist on eBay or from other sellers.
⚠️ In guild to maintain a safe trading environment, sellers may only offering a maximum of 100 items per listing.
Reason: To ensure a rubber buying and selling experience for the buyers on eBay, eBay might restrict the number of units offered per listing.
Workaround: Reduce the available quantity for this listing and and then endeavour uploading it again.
⚠️ The email address you entered isn't linked to a PayPal account. If you don't have a PayPal account, you'll need to set up 1 up with this email address so that buyers tin can pay yous
Reason: eBay did not verify your PayPal business relationship.
Workaround: Log in to your PayPal account, click on the link on your confirmation email to verify your PayPal account with a credit card. And then go to your eBay account to gear up up PayPal every bit the automated payment method for eBay payments.
⚠️Before yous can list this detail nosotros demand some additional information to create a seller's account.
⚠️ Listing cannot exist revised because you have reached the maximum number of revisions allowed.
Reason: eBay has a limitation for how many times you tin revise a single list and you have exceeded this limit.
Workaround: There'south nothing you lot can do - you lot volition non be able to apply the alter you wanted for this listing.
⚠️ Validation of the authentication token in API request failed
Reason: AutoDS' authentication token has expired. Meaning, nosotros no longer have permission to make changes to your listings. Note: only applies to API stores.
Workaround: Refresh your token.Click on the little pencil next to your store proper name-> Click on the three dots card-> Renew Token. Y'all volition be directed to eBay to corroborate united states as a tertiary-party application once more.
⚠️ Buyers love large photos that conspicuously evidence the item, so delight upload loftier-resolution photos that are at least 500 pixels on the longest side.
Reason: eBay requires all images have a minimum of 500 pixels on the longest side. AutoDS will merely upload 500-pixel images, this error will most likely pop upwards when you add your own paradigm to the listings not matching with eBay'south requirements.
Workaround: Verify the pixel size of the main images of the list and the images of your variations, edit to match if needed, then upload the images again.
⚠️ Variation Specifics provided does not match with the variation specifics of the variations on the item.
Reason: Please enter valid values that are consistent with the specifics of the variations.
Workaround: Brand sure y'all are inserting valid values for all items and that these values are provided consistently for specifics across variations.
⚠️ Listing titles are limited to [value] characters.
Reason: Your listing exceeds the maximum length of characters. This will only happen when you list directly on eBay as AutoDS will limit your title'southward grapheme to lxxx as allowed by eBay.
Workaround: Ensure your list title is not longer than the maximum length - eighty characters.
⚠️ Your listing cannot contain javascript (".cookie", "cookie(", "replace(", IFRAME, META, or includes), cookies or base of operations herf
Reason: Information technology seems you accept used some improper codes in your listings. It can happen when you employ your own HTML template.
Workaround: Make sure your item clarification does not contain the prohibited lawmaking listed in the error message.
⚠️ Variations Specifics and Item Specifics entered for a Multi-SKU particular should be unlike
Reason: You have entered the same specifics for variation options and item specifics.
Workaround: Y'all have the same values inserted for variation-specific options and the item specifics. eBay does not permit it. Please remove the identical specifics in your Item Specifics function if they already existed equally specifics in the variation option.
⚠️ A mixture of Self Hosted and EPS pictures are non allowed.
Reason: When there are multiple images for your listing and you upload them to the eBay Picture Services (EPS), eBay seems to get the image data corrupted - leaving some images uploaded to their servers and others non.
Workaround: Choose to employ all EPS (eBay Motion-picture show Services) images for your detail or all self-hosted images. Download all your images to your computer. Remove all your images for the listing, leaving only one prototype. Upload the list with the one image remaining only. Once the listing has been successfully uploaded, add the remaining images y'all previously saved on your computer.
⚠️ Y'all entered more pictures than allowed.
Reason: eBay allows only 12 images to be uploaded to a single listing.
Workaround: Please remove images to take a max of 12.
⚠️ Enter a full UK/US Postal Code/ Delight enter a valid postal code error
Reason: You did not enter a postcode to your eBay Business organisation Shipping Policy.
Workaround: Please visit this Aid Article to learn how to fix information technology.
⚠️ Duplicate names in name value listing in variation specifics container.
Reason: You did not give unique names to your variations.
Workaround: You need to check if you take values for multi-variation options or specifics that are the aforementioned simply apply dissimilar capitalizations such as "white" and "White" and "WHITE", as these eBay might run across these as duplicates and thus, generate this error.
⚠️ XML Error Text: "nested exception is: org.xml.sax.SAXParseException: An invalid XML grapheme (Unicode: 0x3) was constitute in the CDATA section
Reason: In that location's probably a character that was copied from another source and it is not compatible with eBay's system.
Workaround: Please cheque your list's clarification and header text and remove whatever special characters yous can notice and then endeavour uploading your listing over again.
⚠️ The shipping service is non available for this item location. Select a different service.
Reason: You take chosen the wrong location and/or shipping service for this item.
Workaround: Please select a different location or a dissimilar shipping service. Y'all can read this article to acquire how to brand full general shipping policies that work all-time for drop-aircraft.
⚠️ You lot must accept the International Selling Agreement earlier you lot tin can list this detail on a site other than where you lot registered or with international shipping options.
Reason: As a seller, y'all did non agree with eBay'southward International Selling Agreement.
Workaround: Yous must do it equally part of your seller account. Please visit the eBay link provided in the error message to take these terms. If you decide not to accept these terms, you will be allowed to list only where your account is registered.
⚠️ This category does not support products with variations.
Reason: The selected category does not support products with variations.
Workaround: Please try choosing another category from the dropdown carte, or try list the detail without variations. For more info about categories please check out this Help Article.
⚠️ This item cannot be accessed because the listing has been deleted, is a Half.com listing, or you are not the seller.
Reason: This list was probably has been deleted on eBay.
Workaround: When an item is monitored on AutoDS and you lot go this error - it means it was concluded on eBay'south straight. You lot will not exist able to make changes to a listing that ended and will need to remove it from the monitor.
⚠️ Error (240): The item cannot exist listed or modified. The title and/or clarification may comprise improper words, or the listing or seller may be in violation of eBay policy.
Reason: This is a generic eBay error caused by either violation of the eBay selling policy or a brake on your eBay account. For example, the mistake may return if yous employ email or social media links in a title or description. This error can also occur if your item is in violation of legislation in some countries.
Workaround: To solve the trouble, you need to cheque the title and description text and exclude restricted words, following the hints from the mistake description.
⚠️ Missing required filed'' Item Location''
Reason: Your eBay's business policies practise not have the ''Detail location'' field, then you need to fill up it this specific earlier you list the detail.
Workaround:Go to this aircraft policy on your eBay account, fill in the ''Item Location'' field, then apply this policy to the listings. We recommend working with a general aircraft policy that does not require a location or have a specific carrier to it.
⚠️ Authorisation token is hard expired. The user needs to generate a new token for this awarding.
Reason: AutoDS token equally a third party authorization app on eBay had expired.
Workaround: You demand to refresh the token from the AutoDS settings folio.
⚠️The category is not valid, select some other category.
Reason: The category is not valid for utilize for this listing at the moment.
Workaround: Attempt selecting a different valid category for the particular. This error can sometimes appear for eBay listings that were previously valid if eBay had fabricated category changes and has non provided a clear mapping from the erstwhile category to a new category. You can read more about eBay'southward categories here.
⚠️ Error (640): Nosotros noticed that you don't have a payment method set up with your eBay account. As soon as you accept care of this, you'll be able to listing more items.
Reason: Most likely, y'all demand to set upwardly a payment method on eBay — either via PayPal or a credit bill of fare and then that eBay can charge seller fees.
Workaround:
Click on the following link to learn how to fix upward automatic payments on eBay and link your PayPal account. If you already take your PayPal account linked, please relink information technology via eBay every bit the PayPal authorizations to your eBay business relationship might have been revoked and demand renewal. Later completing these tasks, endeavor listing your items again.
Go to:eBay-> Account settings ->Seller Business relationship (Or click here)
At the lesser of the page connect your Paypal
⚠️ Error (21916585): Duplicate custom variation characterization.
Reason: This error occurs when you modify the item's variations via eBay instead of making changes via AutoDS. Now, when submitting data to eBay from AutoDS, there is alien information on both platforms.
Workaround: The best workaround for this problem is to finish the listing and upload it again via AutoDS.
⚠️ Variation cannot be deleted during restricted revise.
Reason: Variation with a purchase history cannot be deleted.
Workaround: Y'all're probably trying to delete a variation from a multiple-variations list with sales history. If yous want this variation to be available again, ready its quantity to 0 and disable the stock monitoring for it. If a product's variation has no purchases, you should be able to delete it.
⚠️ This listing would crusade you to exceed the number of items you can list. You can listing upward to 10 more than items this calendar month. Please consider reducing the quantity or request to list more: Link
Reason: You exceed the number of items that you can list co-ordinate to your eBay's limit
Workaround: Read this Help Article for a detailed explanation.
⚠️ If the original particular was non listed as a Multi-SKU particular, yous cannot change it to exist a Multi-SKU detail during relist (or revise). Y'all will need to create a new listing as a Multi-SKU detail.
Reason: You can not change a unmarried listing to a Multi-SKU listing when you're trying to relist an particular.
Workaround: List your multi-SKU (your multi-variations list) item as a new detail instead of relisting or revising an old non-multi-SKU item.
⚠️ No charge per unit table has been created. Please create the rate table.
Reason: Y'all did not ready upward a aircraft rate table on eBay
Workaround: Check the aircraft policy yous have tried to list with and apply a shipping charge per unit for it for different worldwide locations.
⚠️ This Listing is a duplicate of your item: [item (item number)]. Use multi-quantity fixed price listing to list these items.
Reason: The listing you are trying to list is a duplicate of another list you lot accept already published to your store.
Workaround: Make sure y'all are not uploading a duplicate list. If you have already listed the particular in question, and then find the original list and update the quantity instead.
⚠️ The tags [tag] is/are disabled as Variant.
Reason: You have used an invalid tag for this variant.
Workaround:The word yous try using for the variant is reserved by eBay and can't exist used for your eBay listings. Choose a different attribute proper name to avoid the error.
Reason: The duration that you lot selected is not valid for the listing or category.
Workaround: Check the duration you are using in the settings for the item is valid for the listing blazon or category.
⚠️ Simply Single item can be sold in sale-style listings. Switch to FixedPrice format to sell multiple items.
Reason: You choose the wrong type of publication for this listing.
Workaround: If yous are trying to sell more than i specific item, y'all need to list it using a fixed-price format instead of sale-fashion.
⚠️Internal error to the application.
Reason: In that location is an eBay server error or network problem.
Workaround: The error is on eBay's server-side, not an error with your listing. Endeavor listing once again later.
Reason: The weight of the package exceeds the limit of services you are offering in your shipping policy.
Workaround: Check the weight of the item you are trying to listing and brand certain that it works inside the limits of the aircraft policy. All-time to create aircraft policing that does not require package weights and dimensions.
⚠️ Invalid value for [production identifier].
Reason: You accept entered an invalid value: UPC, EAN......
Workaround: Make sure you're using a valid value for production identifiers (UPC, EAN, ISBN), correct it, or endeavour to use other UPC, EAN, ISBN. Note: these details are pulled straight from the source site listings except for a unique UPC which AutoDS fills in automatically on your listings.
⚠️ Error 21919188: It looks like you've reached the number of items y'all tin listing. You tin list up to N items this month. Asking to list more than
Reason: This error message suggests that you accept exceeded the listing limit you lot accept on eBay. The limit is shared between all eBay sites. When you lot try to submit a list via AutoDS, it can be rejected by eBay due to limitations.
Workaround:to resolve this error, y'all can either set up quantities in stock to i in social club to salve limits or contact eBay customer support for further assistance regarding your limitations.
⚠️ Error 107: The category isn't valid, select another category.
Reason:Sometimes eBay makes changes to the categories list. If the eBay category submitted for the item is invalid or no longer bachelor, eBay will return this error.
Workaround: Here you can find the changes made to categories and see if any of those that you utilize accept been changed. The only possible workaround for this problem is to select another category.
⚠️ Fault (21919303): The detail specific MPN is missing. Add MPN to this listing, enter a valid value, so try once again.
Workaround: In social club to resolve this event, you need to add MPN to your listing. You can practice it in the Specifics section of your detail. If your item has no MPN, but put "Does Not Use" in the field.
⚠️ Fault (21916884): Condition is required for this category.
Reason: When you list an item in some eBay categories, you must specify its condition. Conditions differ by particular category, please bank check this eBay documentation to find out more: Particular conditions by category and Item Condition IDs and Names.
Workaround: AutoDS always uploads the 'new' condition as a default so you should non encounter this issue when uploading direct via AutoDS. If yous yet exercise, only specify the actual condition for each item. We catechumen this description to those required by a specific category on the corresponding eBay site.
⚠️ Error (10068): Electronic mail address cannot be used for PayPal payments at this fourth dimension.
Reason:This error message is coming from eBay and it refers to the PayPal electronic mail address that you lot had set up on eBay. The fault message implies that the PayPal account is either not in good continuing, or needs to be reviewed.
Workaround:If you require immediate payment on your payment policy, your PayPal account should be in good continuing. However, if there is an issue with your PayPal account then immediate payment will non be allowed until the result is resolved. In order to resolve this issue, please get-go check the Payment Policy on eBay and confirm that the PayPal email address was entered correctly (without misspelling).
If your email accost is correct, go to the PayPal website, log in, check the condition of your account, and resolve whatever issues there.
Once resolved, endeavor listing your items in AutoDS again.
⚠️ Mistake (121): Yous will exist unable to complete this request until payment is made or a credit card is put on file for automated monthly billing.
Reason: This mistake may come up if you are a new seller and creating a listing for the beginning time, as eBay requires sellers to set upwardly a payment method to pay their listing fees.
Workaround: Acquire how to set automated payments on eBay. After that, y'all volition be able to continue listing via AutoDS.
⚠️ Error (21916328): Please specify a valid render policy.
Reason: eBay obligates you equally a Business concern seller to have returns. This error may announced if your Return Policy is set toReturns Non Accustomed.
Workaround: You need to navigate to Aircraft Policies on your eBay account and set "Returns Accepted" for each policy used in listings with this error.
⚠️ Error (21916260): Aircraft service cost exceeds $Twenty.X maximum immune for selected category.
Reason: eBay restricts shipping fees in sure categories.
Workaround: You have to lower your shipping fees within eBay's maximum allowed limits. Many sellers even decide to include shipping costs in the product prices and then use free aircraft. Boosted information tin can be found on eBay's Maximum shipping costs aid folio.
⚠️ Error (21919309): %Specific should incorporate only ane value. Remove the extra values and effort again.
Reason: One of your specifics contains several values (e.k. Color: Scarlet, Green, Blue), while eBay requires just i.
Workaround: Leave only ane value for this item specific or divide several values using "/" (Red / Green / Blue). The specific won't be changed in your original listing.
⚠️ Fault (640): A hold has been placed on your eBay business relationship.
Reason: If eBay places a hold, restriction, or interruption on your account, information technology also sends you an electronic mail explaining what'due south happened, and what yous'll demand to practice to take your business relationship reinstated. You lot'll find a copy of this message in My Letters. Learn more about account holds and restrictions
⚠️ Errors (21919326, 21919302): ISBN (EAN, UPC) has an invalid value of "North".
Reason: eBay has identified that either the ISBN, EAN, or UPC of the item y'all're trying to list is incorrect.
Workaround: Open the list and add the appropriate ISBN (EAN, UPC) to your item, or just leave this field blank.
⚠️ Fault (21919053): VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to list a Multi-SKU particular.
⚠️ Error (21916664): Variation Specifics provided does not match with the variation specifics of the variations on the item.
Reason: These errors occur when your item had no variations before only at present has them or vice versa. The list cannot be updated due to breaking the validation rules.
Workaround: The only workaround to this problem requires ending the detail on eBay and re-list information technology again.
⚠️ Error (21919067): Information technology looks like this listing is for an detail you lot already accept on eBay. We don't allow listings for identical items from the same seller to announced on eBay at the same fourth dimension. If you'd similar to list more than 1 of the aforementioned item, create a multi-quantity fixed price listing.
Reason: This error means that you already take an active eBay listing for this item.
Workaround: AutoDS will not let you to upload this item if you lot were trying to upload an existing source ID.
⚠️ Error (21916734): Variation pictures cannot be removed during restricted revise.
Reason: This means that you can not change your pictures or remove variations if you have sold some items for this listing, or the particular is going to stop in 12 hours. This is an eBay restriction.
Workaround: The but selection would be to cease this listing and create a new one.
⚠️ Error (21916587): Missing proper noun in the variation specifics or variation specifics prepare.
Reason: This error may announced during a Revise / Relist action if the proper noun of a variation specific (such as Colour, Size, etc) differs from those you have used before. For instance, initially, a specific proper name in your item variation wasColor, but subsequently it was changed toColour. In accordance with eBay regulations, such a variation name won't exist accepted.
Workaround: To resolve this problem you can change the initial variation label proper noun in your item (direct on eBay) or stop information technology and list it again every bit a new ane.
⚠️ Fault (21920272): Users with a low feedback rating are not allowed to listing an item with Fixed Cost format.
Reason: There are minimum requirements to listing a Fixed Price detail. You lot are automatically qualified if yous take a minimum feedback rating of ten or are ID Verified.
Workaround: Await until you have a feedback rating of 30 or more and have been a registered user for at to the lowest degree 14 days or verify your ID to list multiple quantities Fixed Cost items.
⚠️ Error (21916293): Lvis validation blocked.
Reason: Lvis stands for Licensing Verification and Information Organization and 'Lvis validation blocked' can occur when a list is in breach of the eBay listing policy. Nearly likely, your list contains banned words, hyperlinks, or your selling limits accept been reached.
Workaround: Contact eBay Customer Support to find out the exact reason why the listing was blocked.
⚠️ Fault (73): The price in the list is either invalid or beneath the minimum price of 1,00 EUR.
Reason: Most sites have a minimum cost of 1 euro or 0.99 British pounds. This mistake occurs when the price of the detail, converted to the regional currency is beneath the limit.
Workaround: Increase the cost of items on different sites to satisfy the local restrictions.
⚠️ Error (21919107): The maximum allowed length for the ConditionDescription field is 1000 characters.
Reason: As a result of the translation, the status description of your item in some languages has exceeded the limit of grand characters.
Workaround: Attempt to shorten the status description and relist your item.
⚠️Error (10007): Sorry, something went wrong. Please look a moment and try again.
Reason: This bulletin indicates an error on the eBay server-side, not an error in your listing.
Workaround: Expect a couple of minutes and retry your activeness. Contact eBay Customer Support if the error occurs again.
⚠️The Australian site (ebay.au) doesn't take Zero insertion fee listings available. Allow paid insertion
Reason: Seems like y'all tried to listing items on the Australian site. On the Australian site, there are no listings with zero insertion fees except 40 for Australian residents.
Workaround: You tin either permit paid insertion for Commonwealth of australia ($0.92) or delist the detail on the Australian site.
Learn more than most list limits and the fee amount for each site
⚠️Variation have undefined price
Reason: This message may appear when you import Auction style items without Purchase information technology Now price. AutoDS does not allow importing Sale mode listings just they can be listed on other international sites in Good 'Til Cancelled format but and must have a price.
Workaround: So to resolve this, specify the price of your listing in AutoDS.
⚠️Failed upload item Ebay Curt Response: Errors: The location "" provided in exclude transport to location is unknown. Please employ ii-grapheme ISO codes for countries and full names for regions/continents. See API documentation for farther details.
Reason: You did not add the correct format of the country and state abridgement as eBay expects.
Workaround: Get to your Settings page on AutoDS and edit the location to accept both the city name and the country in abridgement. For instance:
⚠️Error - Auto reject corporeality cannot exist greater than or equal to the Purchase Information technology Now toll. Error - The Best Offering Auto Accept Price must be less than the Purchase It Now price / This item cannot be accessed because the list has been deleted or y'all are not the seller.
These errors mean that you're using All-time Offer on your eBay Listings and have turned on Auto Decline/Car Accept settings for the item(s). However, the calculated selling price that AutoDS is trying to change the detail to is lower than your auto decline amount. eBay is rejecting the change.
You lot'll need to disable auto decline/auto-accept on your listings when using repricing tools. Then force reprices your item(s).
Uncheck these on your eBay account:
Automatically accept offers of at least
Automatically turn down offers lower than
⚠️Error Message: The variation attributes on eBay don't friction match the variation attributes on AutoDS. Please alter the variation attributes on eBay.
Reason: You changed a Variation/s attributes directly through eBay, causing variation attributes non to match with AutoDS.
He need to change the attributes on eBay to match AutoDS. later on he does information technology should work. If he wants he alter the attributes through AutoDS past clicking edit variation options
Workaround:To resolve this, you lot volition need to change the attributes on eBay to match AutoDS. You lot could besides alter them directly through AutoDS. Afterwards, it should work.
⚠️Fault - Inventory-based list management is not currently supported by this tool. Delight refer to the tool used to create this list.
Reason: This indicates that the product was uploaded or edited using other 3rd party tool that uses another API method for eBay.
Workaround: There'southward not much AutoDS can practise with this error, or the product as AutoDS cannot brand whatsoever changes to it. The only solution offered here is to delete the production and re-upload information technology using AutoDS.
If you lot have farther questions about this topic, please practise not hesitate to accost the states at the support chat - we will exist more happy to help you lot.
Source: https://help.autods.com/solutions-for-ebays-common-error-messages-for-your-listings
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